How Our Terms Apply to Deposits
Our Terms & Conditions explain who may open an account, how account details must be kept accurate and what checks can take place before access or a wallet request is completed. Eligibility depends on local law, so you must confirm that using the service is permitted
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where you are located. A single account path covers the lobby, account records and wallet instructions, while DANA, OVO, GoPay and QRIS may each show different confirmation steps. Bank transfer and virtual account instructions must be followed exactly, including the account reference displayed at the time.
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We may pause an account activity when information is incomplete, a payment record does not match, or a security check needs clarification. These Terms & Conditions also explain prohibited conduct, account closure, changes to the wording and the process for raising a dispute. Read the full
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policy before completing phone verification or using any account function.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.